Maryland Home Improvement Commission (MHIC)
Important COVID-19 Information for Customers
(Updated March 27, 2020)
The offices of the Maryland Home Improvement Commission currently have limited access to the public. Please be patient with us, as it may take longer than usual to respond to voicemails and e-mails. E-mails are preferable to phone calls at this time. We can be reached using our contacts page for telephone numbers and e-mail addresses of individual staff members, or you may send your concerns to our general e-mail address and your message will be routed to the appropriate person.
It is important to note that all license expiration dates have been temporarily extended to May 1, per an Executive Order from Governor Larry Hogan. This is subject to being extended as the response to the coronavirus develops. You are encouraged to continue renewing your licenses online, and performing all other activities that are required for your license to the extent that you are able.
The Maryland Home Improvement Commission licenses and regulates home improvement contractors and salespersons. Home improvement work includes alteration, remodeling, repair or replacement of a building or part of a building used as a residence. Home improvement also includes work done on individual condominium units. Home improvement does not include work done on commonly owned areas of condominiums or buildings that contain four or more single family units. The Commission investigates complaints by homeowners, awards monetary damages against licensed contractors, and prosecutes violators of the home improvement law and regulations.
The Commission has a Guaranty Fund (The Fund) supported by licensed contractors, who pay a Guaranty Fund assessment when they obtain their Home Improvement license and each time they renew their license. This Fund compensates homeowners for actual monetary losses due to poor workmanship or failure to perform a home improvement contract. The Fund applies only to work done by licensed contractors. The maximum amount that a homeowner may recover through the Fund is the amount paid to the contractor, up to $20,000. If the total amount of all claims against a contractor equals more than $100,000, then each homeowner’s award is pro-rated based upon the total amount awarded to each claimant.
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News and Updates
PSI Examination Services has closed all PSI-owned and operated test centers due to COVID-19. Please see PSI’s notification message to exam candidates including directions on rescheduling exams and updated closure information. (Updated March 20, 2020)
Due to the national emergency, the Department of Labor has closed our building and all Maryland Home Improvement Commission hearings and workshops to be held at 500 N. Calvert Street location have been cancelled or postponed until further notice. We will do our best to keep you informed.
Notice to Customers of G & E Contractors, Inc.
The Maryland Home Improvement Commission suspended the contractor license of G & E Contractors, Inc. on June 29, 2017. Due to the volume of Guaranty Fund claims pending against G & E Contractors, Inc. (MHIC license no. 01-23047), the Maryland Home Improvement Commission will exercise its authority under Business Regulation Article, §8-409(b) to pay approved claims proportionately. In order to be eligible for a payment from the Guaranty Fund, a claim against G & E Contractors, Inc. must be filed with the Commission no later than January 1, 2019. To obtain a claim form with instructions, please send an e-mail, call 410-230-6169, or visit the Commission at 500 N Calvert St., Room 306, Baltimore MD 21202.
Notice to Customers of The Baywood Design/Build Group, Inc.
The Maryland Home Improvement Commission suspended the contractor license of The Baywood Design/Build Group, Inc. on December 21, 2017. Due to the volume of Guaranty Fund claims pending against The Baywood Design/Build Group, Inc. (MHIC license no. 01-21664), the Maryland Home Improvement Commission will exercise its authority under Business Regulation Article, §8-409(b) to pay approved claims proportionately. In order to be eligible for a payment from the Guaranty Fund, a claim against The Baywood Design/Build Group, Inc. must be filed with the Commission no later than June 30, 2019. To obtain a claim form with instructions, please send an e-mail, call 410-230-6169, or visit the Commission at 500 N Calvert St., Room 306, Baltimore MD 21202.
IMPORTANT NOTICE FOR MHIC LICENSEES
Maryland home improvement contractors and salespersons should be aware that a MHIC license does not authorize you to act in the capacity of a public adjuster when dealing with a homeowner’s insurance company.
A home improvement contractor may prepare an estimate for repair of damages caused to a home by a fire, storm, flood, etc., and the contractor may answer questions the insurance company has about the estimate. However, unless the contractor is licensed as a public adjuster by the Maryland Insurance Administration, the contractor may not prepare the insurance claim for the homeowner, negotiate the claim with the insurance company, or advise the homeowner on the insurance policy’s coverage.
In order to act as a public adjuster on behalf of a property owner in Maryland, a person must obtain a license from the Maryland Insurance Administration. For additional information, please refer to following web page of the Maryland Insurance Administration: Maryland Insurance Administration Advisory.
Maryland eliminated the subcontractor license category as of July 1, 2016. All application, examination, and renewal requirements have been eliminated. Home improvement subcontractors may work without a license when performing home improvements for an MHIC licensed contractor in the state of Maryland.
The law continues to provide that only MHIC licensed contractors may enter into contracts with homeowners to perform home improvement work. The commission encourages all those who wish to become contractors to apply for the Maryland Home Improvement Commission contractor license.
Proposed Regulations Currently Open for Public Comment
There are no proposed regulations by the Maryland Home Improvement Commission at this time.
To register your comments with the Commission, send your letter to the Maryland Home Improvement Commission, 500 N. Calvert Street, 3rd Floor, Baltimore, MD 21202; call 410-230-6309; or e-mail DLOPLMHIC-LABOR@maryland.gov.