State Collection Agency Licensing Board - Financial Regulation

The State Collection Agency Licensing Board (“Board”) is responsible for the licensing and supervision of collection agencies operating in Maryland. The Board is in the Office of Financial Regulation (OFR) and is comprised of 5 members – the Commissioner serves as chairman, and the Governor, with the consent of the Senate, appoints the other four members, consisting of two consumer representatives and two industry representatives, each to a four-year term.

The Board, with the assistance of OFR staff, receives and processes licensing applications, monitors and disciplines licensees, receives written complaints and mediates disputes, and engages in enforcement activity to correct violations of Maryland law. The Board also engages in public outreach efforts to both consumers and licensees about industry trends and abusive debt collection practices.

BOARD MEMBERS

Antonio P. Salazar, Chair
Commissioner of Financial Regulation

Eric Friedman
Consumer Member

Tracy Rezvani
Consumer Member

Sandra Holland
Industry Member

Shawn P. Kennedy
Industry Member

For information about a collection agency license, see the collection agency industry resource page.
To learn about consumer protections for debt collection, or to file a complaint about a collection agency, see the collection agency consumer resource page.
To contact the Board, please contact Ayanna Daugherty, Board Administrator, by email at ayanna.daugherty@maryland.gov, or by telephone at 410-230-6019.

MEETING NOTICE

Meeting Notice – The next meeting of the State Collection Agency Licensing Board is scheduled for Tuesday, January 14^th, 2025 at 2:00p.m. The meeting may be accessed via Google Meet and will be available by telephone at 1-530-738-1353‬ PIN: ‪815 799 863‬#‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬.‬ ‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬

Thereafter the public meetings will take place the second Tuesday of every month, accessed via the Google Meet information given above.

If necessary, the Board will convene in a closed session to seek the advice of counsel or review confidential materials, pursuant to General Provisions Article of the Maryland Annotated Code §3-305.

Posted on OFR website: December 12, 2024

Board Meeting Agendas and Minutes

View a comprehensive list of meeting dates, meeting agendas, and minutes from Open Sessions