Contact Information - Financial Regulation
GENERAL INFORMATION AND CONSUMER ASSISTANCE |
EMAIL, PHONE, AND FAX |
| Front Desk/Main Contact - for general information |
financial.regulation@maryland.gov 410-230-6100 phone 888-784-0136 toll-free phone |
| Consumer Services - for Maryland consumers in need of assistance with a regulated financial institution or financial service provider To submit a complaint involving a business we regulate, go to Consumer Complaints and Inquiries. |
CSU.Complaints@maryland.gov 410-230-6077 phone 410-333-3866 fax |
| Student Loan Ombudsman - for Maryland student loan borrowers and student loan servicers To submit a complaint about a student loan servicer, go to Student Loan Servicer Complaints. |
studentloan.ombudsman@maryland.gov 410-230-6077 phone 410-333-3866 fax |
Our fax number is for a communal machine. Always put the name of your intended recipient as well as the sender's name, contact information, and license number (if applicable) on all communications.
CONTACTS FOR REGULATED INDUSTRIES |
EMAIL AND PHONE NUMBERS |
| Licensing - for general licensing and registration questions General licensing calls taken Monday through Thursday 8:30am – 4:30pm. All other times, please contact the individual handling your license. |
FinReg.Licensing@maryland.gov 410-230-6155 phone |
| Foreclosure Administration - for assistance with the Maryland Foreclosure Registration System (foreclosure notices and registrations) |
FinReg.ForeclosureSystems@maryland.gov 410-230-6245 phone |
| Mortgage Supervision - mortgage examinations | mortgage.examination@maryland.gov 410-230-6074 phone |
| Money Services and Consumer Credit Supervision - money services and consumer credit examinations and investigations |
non-depository.examination@maryland.gov 410-230-6091 phone |
| Corporate Activities - depository institutions applications and approvals |
Email the Assistant Commissioner for Corporate Activities 410-230-6104 phone |
| Depository Supervision - bank, credit union, and trust company examinations |
Email the Assistant Commissioner for Depository Supervision 410-230-6022 phone |
| Fintech Innovation Contact - for fintech companies, entrepreneurs, and others involved in the financial services technology sector |
Email the Fintech Contact 410-230-6390 phone |
| State Collection Agency Licensing Board (SCALB) – oversight of the licensing and supervision of collection agencies operating in Maryland |
Email the SCALB Administrator 410-230-6019 phone |
See About Us – Office Structure for information about the Units listed above.
Mailing Address
Office of Financial Regulation
Maryland Department of Labor
1100 N. Eutaw Street, Suite 611
Baltimore, Maryland 21201
Schedule an Appointment
Appointments are available to meet with Financial Regulation staff at our offices in downtown Baltimore City. Please note that staff can only provide assistance regarding matters within the jurisdiction of the Office of Financial Regulation. For assistance with unemployment insurance, wage claims, employment standards or other employment-related matters, see the Maryland Department of Labor’s contact page. To schedule an appointment with Financial Regulation, click here.
Office Location
If you plan to visit the Office of Financial Regulation in person, please schedule an appointment or call first (410-230-6100) to confirm that we are the appropriate office to address your concern. The Office is located on the fifth floor at 100 S. Charles Street in Baltimore City, near stops for the Baltimore Metro, subway, light rail, and several bus lines. There is street parking on the surrounding blocks. The building entrances are on Charles and Pratt Streets. View directions. (Google Maps will open in a new window).
Maryland Public Information Act Requests
Maryland's Public Information Act (MPIA) grants the public the right of access to public records while protecting legitimate governmental interests and the privacy rights of individual citizens and businesses. For instructions on how to make an MPIA request, please go to Records Request – Maryland Department of Labor.
If you are unable to find the contact information you are looking for on this page, please call us at 410-230-6100 or toll-free at 1-888-784-0136, or send an email to financial.regulation@maryland.gov for assistance.