About the the Office of Financial Regulation
To protect Marylanders through the operation of a modern financial regulatory system that promotes respect for consumers, safety and compliance, fair competition, responsible business innovation, and a strong state economy.
What We Do
The Office of Financial Regulation, is Maryland's consumer financial protection agency and financial services regulator. We are the state office that makes sure financial institutions and financial service providers are treating Maryland consumers fairly, operating in a fiscally sound manner, and following state laws and regulations.
To accomplish these tasks, our Office:
- Charters Maryland financial institutions and licenses or registers businesses or individuals that provide financial services to Maryland consumers (“financial service providers”).
- Supervises financial institutions and financial service providers by conducting examinations or investigations to ensure compliance with state laws and regulations.
- Receives and investigates complaints from Maryland consumers involving regulated financial institutions and financial service providers , including investigating accusations of fraud or other illegal activity.
- Conducts outreach to keep Maryland consumers, financial institutions, and financial service providers informed of their respective rights and responsibilities.
To learn more about what we do, see our Annual Reports available on the Publications page.
Who We Regulate
The financial institutions and financial service providers regulated by our Office include, but are not limited to*:
- Lenders that issue or service mortgage loans, personal loans, vehicle loans, or installment loans.
- Check cashing and money transmission services.
- Collection agencies and credit reporting agencies.
- Debt management and credit repair businesses.
- Sales financing companies and student loan servicing companies.
- Banks, credit unions, and trust companies chartered in Maryland.
*See Regulated Industries and Activities for a more extensive list of the financial services supervised under the jurisdiction of our Office.
Office Structure
See the Senior Management Organizational Chart for our current leadership team.
Interested in employment opportunities with our Office? See our open positions here.
Quiénes somos
La Oficina del Comisionado de Regulación Financiera ("Oficina") es responsable de constituir y supervisar los bancos, cooperativas de crédito y sociedades fiduciarias con privilegios estatales de Maryland; otorgar licencias y supervisa las instituciones financieras autorizadas por el Estado incluyendo a los prestamistas hipotecarios, corredores hipotecarios, proveedores de servicios hipotecarios y originadores de préstamos hipotecarios. Además, incluye productores-originadores de seguros asociados, compañías para cambiar cheques, compañías para enviar dinero, agencias de cobro de deudas de los consumidores, prestamistas, prestamistas a plazos, empresas de financiación de ventas, empresas de servicios de crédito y empresas de gestión de la deuda. Además, registra y supervisa las agencias de informes de crédito y las deudas de las empresas. Estos esfuerzos de la Oficina, son para asegurar el cumplimiento con las leyes y reglamentos del Estado de Maryland.
La Oficina presta asistencia a los consumidores mediante la investigación de sus quejas contra las prácticas comerciales cuestionables que afecten a entidades financieras con privilegios estatales, con licencia y registradas bajo su supervisión y autoridad. La Oficina también ofrece charlas enfocadas en la ejecución de hipotecas y las hipotecas delincuentes en el Estado. Además, la Oficina ayuda a conectar a los consumidores de Maryland con una educación financiera eficaz e disponible a través del Estado y a nivel nacional.