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Regulated Financial Industries and Activities - Financial Regulation

The Office of Financial Regulation (“Office”) is the state agency responsible for regulating the financial services industry in Maryland. The Commissioner of Financial Regulation (“Commissioner”) has authority under Maryland law to license, register, charter, and supervise, through examinations and investigations, certain financial institutions, financial service providers and financial service activities. See About Us for more information.

This list is provided for informational purposes and to assist Maryland consumers with identifying whether the subject of their complaint may be under the jurisdiction of our Office.
  • Banks, Trust Companies, and Credit Unions chartered in Maryland (see NOTE below)
  • Check Cashing
  • Consumer Credit Reporting
  • Consumer Loan Lending, including Personal Loans and “Payday” Loans
  • Credit Card Merchant Processing Agreements (for small businesses)
  • Credit Service Businesses, including Credit Repair Services and Consumer Loan Brokering
  • Debt Collection
  • Debt Management Services
  • Debt Settlement Services
  • Foreclosure Consultants, Loss Mitigation, and Mortgage Assistance Relief Services
  • Foreclosure Procedures for Residential Property, including certain Notices and Registrations
  • Installment Loan Lending
  • Mobile Home Retailers
  • Money Transmission, including transmission of virtual currency
  • Mortgage Brokering
  • Mortgage Lending
  • Mortgage Loan Origination
  • Mortgage Servicing
  • Sales Financing
  • Student Loan Servicing
  • Vehicle Loan Lending including Title Loans, and Vehicle Leasing Contracts

NOTE:  Banks and Credit Unions that are federally-chartered, or chartered in states other than Maryland, are generally not directly regulated by the Commissioner. However, certain activity by non-Maryland chartered banks and credit unions may be subject to the Commissioner’s jurisdiction, such as activity in violation of the general consumer protections provided for in Maryland’s consumer lending and mortgage statutes. Additionally, certain banks and credit unions chartered in states other than Maryland may need to maintain a license to make installment loans, make or broker mortgage loans, or service mortgage loans.

For assistance identifying a bank or credit union’s primary regulatory agency or to submit a consumer complaint about a bank or credit union, see Regulation of Banks and Credit Unions in Maryland or Complaints About Banks or Credit Unions.

If you are unsure whether the subject of your complaint is regulated by our Office, please contact the Consumer Services Unit for assistance, by email at CSU.Complaints@maryland.gov or by phone at (410) 230-6077.

Search for a Regulated Financial Service Provider to see details about a specific financial institution or financial service provider, including whether they are licensed, registered, or chartered in Maryland.